This policy describes how the site maisontaillefer.fr (Maison Taillefer brand) collects, uses and protects your personal data when you visit this site, create an account or place an order. It complies with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

1. Data Controller

The website maisontaillefer.fr and the brand Taillefer House are published by the company Le Temps des Cerises, SAS with a capital of €540,600, whose registered office is located at ZAC Agropole, 47310 Estillac, registered with the RCS of Agen under number 409 966 223 (SIRET of the head office: 409 966 223 00011 – Intra-community VAT: FR82409966223).

For any questions relating to your personal data: boutique@maisontaillefer.fr or via our contact form.

2. Data we collect

• Customer account : name, surname, email address, password (encrypted), date of birth (optional).
• Orders : billing and delivery addresses, telephone number, order details and history.
• Payment : processed by our payment provider; we do not store your bank details.
• Newsletter and communications : email address and consent.
• Contact form : name, email and message content.
• Navigation : technical and audience measurement data via cookies and trackers (see §7).

3. Purposes and legal basis

• Order management, delivery and customer service — execution of the contract ;
• Managing your customer account — execution of the contract ;
• Sending newsletters and offers (birthday, return) — consent ;
• Responding to your contact requests — legitimate interest ;
• Audience measurement, website improvement, and third-party content — consent (cookies); ;
• Accounting and legal obligations — legal obligation.

4. Recipients and subcontractors

Your data may be shared with service providers acting on our behalf, solely for the purposes described above:

• Klaviyo — sending emails and the newsletter; ;
• Google (Analytics / Tag Manager, Search Console) — audience measurement and site performance; ;
• Elfsight — display of Google reviews and Instagram feed (embedded content); ;
• OUR payment provider and our carrier — payment and delivery.

Some service providers may process data outside the European Union; where appropriate, suitable safeguards (standard contractual clauses) are in place.

5. Data transfers outside the European Union

Some of our service providers, in particular Google and Klaviyo, are established at UNITED STATES or host data there. These transfers are governed by appropriate safeguards within the meaning of the GDPR: adherence to the EU-US Data Privacy Framework and/or signing of the European Commission's standard contractual clauses. You can obtain a copy of these guarantees by contacting us.

6. Shelf life

• Customer account: as long as the account is active, then 3 years after the last contact; ;
• Orders and invoices: 10 years (accounting obligation); ;
• Newsletter: until you withdraw your consent (then deletion or anonymization); ;
• Cookies: duration specific to each tracer (13 months maximum).

7. Cookies and trackers

This website uses cookies necessary for its operation and, subject to your consent, audience measurement and third-party content cookies (Google, Elfsight, Klaviyo). You can accept, refuse, or customize your choices at any time. manage my cookie preferences.

8. Newsletter and managing your communications

You can unsubscribe at any time via the link in each email, or directly from your "My Account" area« (section "Edit account"), which allows you to manage your newsletter subscription and marketing consent.

9. Minors

This site is intended for adults. We do not knowingly collect data from minors under the age of 15 without the consent of their parent or legal guardian. If you believe that a minor has provided us with unauthorized data, please contact us so that we can delete it.

10. Your rights

In accordance with the GDPR, you have the right to access, rectify, erase, restrict processing of, object to processing of, and transfer your data, as well as the right to define instructions regarding its fate after your death. To exercise these rights, please contact us at boutique@maisontaillefer.fr or via the contact form. You can also lodge a complaint with the CNIL (www.cnil.fr).

11. Security

We implement appropriate technical and organizational measures to protect your data (secure HTTPS connection, restricted access, encrypted passwords).

Last updated: 24/06/2026. This policy is subject to change; only the version published on this page is authoritative.